Terms and conditions

This page contains the legal terms and conditions that govern the website www.zolfshop.com. Navigation on the website implies acceptance of all the provisions contained herein. All product purchases made through the website are regulated by these general conditions and other instructions for use contained on the website. All customers are invited to read these general conditions carefully.
These general conditions govern the sale, including registration, ordering and access to the “ZOLF” products offered by Zolf Clothes Lda under NIPC 514293764, based at Rua Colégio Militar, nº235, 4835-039 Guimarães, on the website www.zolfshop.com and apply to all purchase and sale agreements entered into ZOLF products between Zolf Clothes Ltd and any user who make orders through said web page.

For the purposes of these general conditions, the following definitions apply:
“ZOLF” - The products sold by Zolf Clothes Lda through the website www.zolfshop.com;
"User" - Any individual, non-trader, who places an order through the website www.zolfshop.com.


The execution of purchase and sale contracts for ZOLF products presupposes the user's knowledge and acceptance of the Terms and Conditions.


To place an order, the User will have to register in advance, by filling in the fields on the form presented on the website www.zolfshop.com.
The website www.zolfshop.com is aimed at users who wish to purchase ZOLF products.
Information on the essential characteristics of ZOLF products can be found at www.zolfshop.com.
Zolf Clothes Lda reserves the right to modify, at any time, the information, the offer of ZOLF products, prices, promotions and commercial conditions, presented on the website www.zolfshop.com.


After accessing the internet page www.zolfshop.com and access your personal account, the user may proceed to online purchase ZOLF products, and to do so fill in all the requested data.
The User will be informed of the status of his purchase by receiving an email message regarding the order confirmation.
The User's order will be delivered by the logistics operator to the address indicated in the registration process.
The bill for the purchase will be mailed the following message regarding the confirmation of order.

Zolf Clothes Lda, reserves the right not to accept any orders or cancel orders already confirmed for products for which there is no stock, and in these cases, Zolf Clothes Lda will inform the User of this fact and proceed with the refund of the amount received.


All prices of ZOLF products indicated on the website www.zolfshop.com include Value Added Tax (VAT), at the legal rate in force in the country of origin (Portugal), for Portugal and the European Union.


Purchases made on the website www.zolfshop.com are safe, use a server certificate - also called digital certificate - which ensures our identity as an SSL encryption (Secure Sockets Layer - Secure Sockets Layer Protocol) of data transmission. It is a standard technology for this purpose, since it is among the most secured currently available technologies for e-commerce.
When choosing the means of PayPal payment you will be redirected to the PayPal page where you should enter the number of your credit card and the expiration date. You will be redirected to the PayPal page where you must authenticate and validate the payment. After that you will return to this page again to complete your purchase. For more information visit the website www.paypal.com about PayPal payments.
You can also choose the payment method using a Multibanco reference, made at an ATM near you or at your homebanking. All purchases after being implemented, have a payment deadline which depends on the means of payment selected. If the payment limit is exceeded, the purchase validity is not guaranteed.


The Zolf Clothes Lda will forward orders Monday through Friday, except for holidays and days and time periods used by the logistics company, to the address indicated by the User at the time of order confirmation.
Zolf Clothes Lda undertakes to comply with the order, between the first day after payment and up to a maximum of 3 days from the day of payment validation.

Delivery is carried out by a carrier.
- Continental Portugal and Spain, the delivery is done within 3 working days after shipment.
- Madeira Island, between 3 to 5 working days after shipment.
- Azores Islands, between 3 to 8 working days after shipment.
– Other countries within 3 to 10 business days after shipment.

Please refer to the Returns procedure.


The Zolf Clothes Ltd. will make every effort so that the colors of the products that appear on the website www.zolfshop.com are the most accurate and possible real. However, as computer monitors vary, we cannot guarantee that your monitor is showing the exact colors.


Zolf Clothes Lda does not guarantee the permanent availability of the service at www.zolfshop.com and, in particular, will not be responsible for damages, resulting directly or indirectly, from the use or impossibility of using, for any reason, the referred website, namely in the event of unavailability of access, technical problems or errors in the data transfer telematic networks, outside intrusion or presence of computer viruses, nor will you assume any responsibility for technical problems that may occur in computer equipment used when connecting to the internet through said website .


Zolf Clothes Lda reserves the right to change, at any time, these Terms and Conditions, after notification, considering this carried out through publication on the website www.zolfshop.com.
The Zolf Clothes Lda reserves also the right to modify the website content (photos and prices, for example) at any time, without notice and in its sole discretion. Any modification made will take effect on the date of its publication.


The terms and conditions regulate the relationship between Zolf Clothes Lda and the customer, with regard to the purchases of products made through this website.
The customer can browse the website, but to access the sales service, you must have the necessary requirements to enter into legally binding contracts, according to the Portuguese Law and Community. You must be in possession of a valid e-mail address and data from a bank account or a PayPal account data.
For the customer to place an order, it will be mandatory to fill in all the necessary data and accept the above terms and conditions. Until the moment of finalizing the order, the customer can, at any time, change all the data related to his order.


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